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- How long is delivery and
what does it cost?
- What's
the difference between 6V and 12V cars?
- How fast do the cars go and how
long do they last?
- What if my vehicle
has a problem?
- What age are the cars suitable
for?
- What are the cars
made of?
- What surfaces will
my Totcar run on?
- Are the cars
guaranteed?
- Are rubber tyres
important?
- Do the electric
cars come with chargers
UK delivery
Delivery is free to mainland UK.
N. Ireland, Channel Islands, Isle of Man, Isle of
Wight, Scottish Isles, Scilly Isles and Scottish Highlands deliveries will incur
a charge of £30. The couriers classify postcodes AB,KW and IV as Highlands
Delivery times:
Cars: Order before 10am for next
day delivery of most cars
marked as in stock.
Beds and
play houses: 7 to 15 working
days.
Number plate
stickers: Up to 10 days.
Number plate stickers are dispatched
separately and will not arrive at
the same time as your car.
| Specific
product code delivery times: |
|
| Product
code starting with 6,C,D,H,P |
Next
working day delivery (excl
number plates) |
| Product
code starting with I,R,S |
Delivery
in 3 to 4 working days |
| Product
code starting with L |
Delivery
in 7 to 15 working days |
All delivery times are subject to
couriers being able to delivery to
the specified address in the
timeframe specified.
International
delivery
We are unable to
deliver outside the UK, but you are
welcome to arrange you own couriers
such as Fedex, UPS, Parcelforce etc
to collect from our warehouse and
ship to the country of your choice.
Please contact
delivery@totcars.com if you need
further details.
A 6V battery will be powerful enough to give
kids up to about 5 a fun ride on harder surfaces. The harder the surface the
better your car will go. 12V cars will be suitable for most surfaces and many
have 2 speeds, enabling you to limit the speed to 6V until your child is ready
to go faster. Generally the specification is higher on 12V cars, some 12V cars
have rubber tyres and many have movable seats and
adjustable steering wheels.
6V electric cars go at around 3mph (walking pace), 12V cars go
at 5mph(jogging pace), 24V cars go up to 15mph (pretty darn quick). Battery
powered cars will last anything from half an hour to 2 hours before needing to
be recharged. This is very much dependent on the terrain you ride on, the weight
of the car and the weight of the child.
All Totcars are built tough to last. The pedal cars come with a one year guarantee and the battery powered cars come with a one year guarantee on the body and 6 months on the electrical system. If a
battery operated car stops running it is very simple for an adult to replace the relevant part.
For any problems with your car please ring or email the technical helpline for
your car type:
Products with codes beginning I;L;R;Y have helplines operated by the
respective manufacturers. Please call:
Car product code
beginning with I:
01843 604448
Product code
beginning with
L: 0800
521 558
Car product code
beginning with R:
01843 604448
Car
product code beginning with Y:
01905 831 919
Car
product code beginning with 6;H;S;P:
email us with full details of the
problem to technical@totcars.com
If your car breaks down while under guarantee and requires a new part we will send you the new part.
If the car cannot be repaired we will replace it.
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Most kids cars will specify an age of 3+. This is a safety
guideline and doesn't relate to the size of the child, most 2 year olds will be
able to fit into any 6V car or pedal car and many will have the ability to
operate them at a young age. What they can lack is judgement and all kids will
need supervision when using a child's car.
Most cars (as
opposed to jeeps, motorbikes or
quads) will go up to age 5 or 6.
Jeeps have a deeper subframe so
there is more room for legs and most
will go up to age 8 or beyond. Quads
and motorbike have no limit on leg
length and generally only the weight
of the child will be a limiting
factor, most of this type of vehicle
can handle kids up to 40 -50kg.
All
cars we stock are made to last with
robust flexible bodywork made of
polyethylene. The classic pedal cars
are made of steel.
The pedal cars will run on any surface that its
driver can pedal on. The 6V battery powered cars will
run best on hard surfaces, but will also run on grass. The 6V cars run at a speed that is comfortable for an adult to walk next to. The 12V battery powered cars will run on most surfaces
including tarmac, grass, gravel and indoors.
The pedal cars come with a one year guarantee and the battery powered cars come with a one year guarantee on the body and 6 months on the electrical system.
The battery is expressly excluded from any guarantee.
Rubber tyres are quieter than plastic and give
a more realistic feel to the car, they can also give more grip on softer
surfaces. Many plastic tyres on quality cars are very well made and provide grip
and wont crack easily. We only sell cars whose tyres are robust and will last a
long time even if they are plastic.
All electric cars come complete with rechargeable
batteries and charger.
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